Return Policy

SandS Surplus offers you 15 Days Return Merchandise Facility for defective or exchanges from the date it arrives at your location.

SandS Surplus will not be responsible for any product that becomes defective beyond the 15 days of receipt. The customer will have to contact the manufacturer for further assistance.

All return items MUST be brand new, factory sealed, unused, and untouched.

Open Boxes can only be exchanged.

ALL returned items for refund are subject to a minimum 15% restocking fee (no restocking fee on defective or exchanges).

We also bear the return shipping charges of damaged and defective products.

All Returns, for any reason, must be double boxed with all manufacturers’ packaging and blank warranty cards, instruction booklets and all other supplied accessories.

We are not responsible for any price changes within 3 days of purchase.

No returns will be accepted without prior authorization.

The customer assumes responsibility for the package until it arrives at our location.

Please call us @ 1-785-643-5489 and ask for a Return Merchandise Authorization (RMA) number before returning any merchandise to us.

SandS Surplus is not responsible for returned packages if lost by shipper, you must contact carrier.